Automation & Systems · IT Operations · AI

I build technology that solves real problems.

I’m a Systems Engineer and Support Specialist focused on automation, process improvement, and reliable internal systems. I turn complex operational problems into practical solutions — and ideas into working products.

Explore my work Get in touch
01 / About

Curious about systems. Serious about making them useful.

My work sits between people, processes, and technology. I like learning how things actually operate, then building the missing piece that makes them clearer or faster.

3+years building systems & tools
2h → 3mreport workflow automation
Systemsengineering · automation · operations
ES / ENcommunication across technical teams
01

IT operations

Technical support, Apple Business Manager, device management, onboarding, offboarding, SaaS troubleshooting, and documentation that helps teams move.

02

AI adoption

I explore practical ways to use AI and automation: reducing repetitive work, making information easier to query, and giving teams better tools.

03

Product building

From a first interface to a deployed system, I enjoy the full loop: product thinking, development, infrastructure, and the details that make software feel finished.

02 / Selected work

Things I’ve built, explored, and put to work.

Different projects live at different stages. I care about being precise about that — a prototype can be valuable without pretending to be a finished product.

01Active product

YANOPE

An AI-powered personal finance platform for Peru. It turns natural language, voice, and receipt images into structured expenses, with an integrated AI chat, OCR, semantic search, cached analysis, and a shared web/mobile backend.

Next.jsReact NativeSupabaseGemini
Live app ↗
02Playable prototype

SurfVR

A downloadable surfing simulator experience: an experimental game built around wave evolution, board physics, carving, and the feeling of finding a line through a moving ocean.

UnityC#PhysicsVR
Get the game ↗Source ↗
03Live / evolving

Deslumbra Digital

A live digital ecosystem: the corporate website at Deslumbra Perú and DeslumbraEduca, a serverless LMS with authentication, enrollment, lesson progress, quizzes, certificates, email, bot protection, and media delivery.

VueHonoCloudflare D1Vercel
Corporate site ↗Education platform ↗
04Internal system

Inter Inventory IT

An internal asset-management platform for equipment lifecycle, assignments, reassignments, offboarding, dashboards, reporting, audit trails, role-based access, and a read-only AI assistant.

Vue 3TypeScriptSupabasePostgreSQL
05Exploration

InventorIA

An ongoing exploration of intelligent workflows: using AI where it can remove friction, clarify information, and make everyday operations more useful.

AIAutomationProduct thinking
03 / Experience

From support operations to building the systems behind them.

I bring a systems mindset to every role: investigate the root cause, make the workflow visible, and improve the experience for the people using it.

Feb 2026 — Present
Current role

Support Specialist — Delivery Quality

OpenLoop

  • Lead quality assurance and continuous-improvement initiatives across support operations.
  • Design automation workflows with Python, REST APIs, and low-code tooling.
  • Track TAT, SLA compliance, and resolution quality to guide improvements.
  • Document workflows and help teams adopt internal tools and standardized practices.
May 2025 — Feb 2026

Technical Support Representative

OpenLoop

  • Provided L1 technical support for U.S. healthcare providers across access, workflow, application, and system issues.
  • Managed licensing, provisioning/deprovisioning, secure access, triage, and escalation.
  • Built scripts and API integrations to reduce repetitive work and improve turnaround time.
Jan 2023 — May 2025

Tech Specialist & Audiovisual Specialist

Deslumbra Perú S.R.L.

  • Supported Windows, macOS, and Linux environments and reliable audiovisual delivery for workshops and events.
  • Built internal web tools with Java Spring Boot and MySQL for scheduling, attendance, reporting, and operations.
  • Launched and maintained the corporate website and e-learning platform.
  • Led technology, music, and programming workshops.
04 / Stack

A practical toolkit, always in motion.

Programming

PythonJavaJavaScriptSQL

Frontend

Vue.jsReactNext.jsTailwind CSS

Backend

JavaSpring BootNode.jsHonoREST APIs

Data & infrastructure

PostgreSQLMySQLSupabaseCloudflare WorkersDocker

AI & automation

Pythonn8nClaudeGemini APIOCR / voice

Tools

GitHubVercelJiraApple Business ManagerPlaywright
05 / Focus

Systems engineering in practice.

Automation, reliable internal tools, technical operations, and software that makes complex workflows easier to understand and improve.

Systems EngineerAutomation & IT
06 / Certifications
Scrum Fundamentals CertifiedLeading People and Teams · CourseraCoaching Ontológico · Axon TrainingTOEFL ITP Advanced · ICPNA
07 / Contact

Have an interesting idea? Let’s build something.

I’m always interested in thoughtful problems, useful products, and conversations about what technology can make possible.